All booking requests are pending until you receive a confirmation email.

The Festival Foothills HOA Park is open daily for Food Trucks from 6:00 AM to 9:00 PM. You can arrive as early as 5:00 AM for setup and stay until 10:00 PM for breakdown.

We offer two shifts daily, AM or PM. Our AM shift is anytime between 6:00 AM and 1:00 PM and our PM shift is anytime between 2:00 PM and 9:00 PM. Vendors may set their own service hours and duration during a shift. We do not accept bookings between 1:00 PM - 2:00 PM to provide a smooth transition and lessen pedestrian traffic in the parking lot.

At this time, we allow up to two (2) food trucks to be scheduled during the same shift each day, with the exception of designated special event days.

A second truck may be booked during the same shift, but approval depends on factors such as menu compatibility, cuisine variety, and the overall guest experience. Second truck requests may be denied if the offerings do not complement the first truck or align with the event needs.

Scheduling is on a first-come, first-booked basis for currently approved vendors. We require a minimum of 3 days notice to request a booking. All vendors start off with the ability to request dates up to 90 days in advance. We may reduce or extend this ability based on previous attendance.

We now use a self-scheduling software for all bookings. Approved vendors will be asked to visit the booking page and request available dates, we will no longer accept requests via email. Vendors can request dates up to 90 days in advance. You will need to submit a request for each date, there is not an option to request recurring dates. Once reviewed, you will receive an email letting you know if your request has been confirmed or denied.

Since vendors choose their own shift durations and times, you are expected to be on time, fully set up, and stay for the entire shift whenever possible to maintain a consistent presence. When requesting dates, you must be able to fully commit, as changes or cancellations may prevent other vendors from securing those opportunities. Canceling, arriving late, or leaving early frustrates the community and can be unfair to fellow vendors. Being dependable ensures smooth events and a positive experience for everyone.

We do not hold dates, nor do we auto-schedule any dates. It is each vendors responsibility to request and confirm their own schedules.

All dates are first come, first booked.

If you are unable to fulfill your commitment, whether arriving late, leaving early, or needing to cancel, you must submit your update using the methods below. Please do not use email to report these changes, as it delays notifications to our community.

Forms are required to be filled out for the following:

• Last minute cancellations: If you need to cancel any date with less than 14 days notice.

• Arriving Late or Leaving early: If you will not be able to arrive with enough time to be ready to serve when your shift begins or if you need to leave before the scheduled end date of your shift.

• SOLD OUT: When you anticipate you are about to sell out before the end of your shift, please fill out the form as soon possible, the sooner the better so you have to turn away less people.

Cancelling dates with more than 14 days notice: If you need to cancel a date with more than 14 day notice, you will asked to use the cancellation link in your confirmation email. These updates are handled a little differently and may take 2-3 days to reflect on the public calendar, but will be confirmed on the back end immediately.

We understand that unexpected situations happen, such as weather or mechanical issues that are out of your control. Whenever you are going to cancel, arrive late or leave early you are required to notify us as soon as possible using our dedicated forms for each scenario. Updates from these forms are automatically synced to our public calendar, ensuring the community sees changes immediately and helps us keep a clear record of last-minute changes, which are reported to the HOA monthly.

We cannot force you to stay for any reason, but consistent last-minute changes, regardless of the reasons, may affect future scheduling opportunities.

Failing to show up or leaving early without any communication will result in immediate removal from our approved vendor list until further notice and any previously scheduled dates will be canceled. No-shows, no-calls are disruptive and unfair to the community and your fellow vendors and we take them seriously.

For designated special events, we do not accept booking requests. Instead, we personally invite vendors we believe are the best fit for each specific event.

Special events are typically booked 3 to 6 months in advance. We require a 100% commitment within 5 days of invitation in order to reserve your spot as we need confirmed vendors to ensure everything is in place.

Last minute cancelations for special events may result in removal from our approved vendor list without refund.

We do not close bookings on holidays, but historically few vendors book them. To prevent vendors from accidentally requesting holiday dates, and then canceling them last minute when they realize it’s a holiday, we have a special holiday booking request page that lists all applicable holidays below. This allows vendors to double-check and confirm that they want to request a shift on a holiday.

We will review booking requests for holidays 30-45 days out and confirm during that time. The only exception is if there is a special event on a holiday, we will confirm sooner based on the event.

• New Years Day

• Easter Sunday

• Memorial Day

• 4th of July

• Labor Day

• Halloween

• Thanksgiving

• Christmas Eve

• Christmas Day

• New Years Eve

We require current permits and documents to be on file at all times. It is each vendor’s responsibility to keep these updated with us. If any permit or document expires, all scheduled dates may be cancelled until updated paperwork is received. Please note that we cannot guarantee those dates will still be available, so it’s important not to let your permits or documents lapse. While we may occasionally send reminders, it is ultimately your responsibility to track and maintain your own compliance.